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Privacy Policy

Last updated: December 14, 2025

Introduction

Just11y ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our accessibility monitoring service.

Information We Collect

Information You Provide

  • Account Information: Name, email address, company name, and billing information when you create an account.
  • Website URLs: The websites you submit for accessibility scanning.
  • Communications: Information you provide when contacting us for support or inquiries.

Information We Collect Automatically

  • Scan Data: Accessibility issues found during scans of your websites.
  • Usage Data: How you interact with our dashboard and services.
  • Device Information: Browser type, operating system, and IP address.

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our accessibility monitoring services
  • Generate accessibility reports and Proof Packs
  • Send you scan results and service updates
  • Respond to your inquiries and provide customer support
  • Improve our services and develop new features
  • Process payments and manage your account

Data Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties who help us operate our services (hosting, payment processing, analytics).
  • Legal Requirements: When required by law or to protect our rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, regular security assessments, and access controls.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. Scan history and Proof Packs are retained for the duration of your subscription plus 12 months for compliance purposes.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information
  • Export your data in a portable format
  • Opt out of marketing communications

Cookies

We use essential cookies to operate our service and analytics cookies (Vercel Analytics) to understand how visitors interact with our website. You can control cookies through your browser settings.

Children's Privacy

Our service is not directed to children under 16. We do not knowingly collect information from children.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us: